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Submission Wizard

Trend Micro Submission Wizard is a FREE anti-virus service where people can request assistance from security experts or learn more about viruses and security threats.

Are you a Premium Support Customer or a regular Trend Micro Customer?

Submission Wizard cases need longer processing time than Premium Support or standard support cases.

Therefore, if you are a Premium Support Customer, submit virus cases through Premium Support Online for faster service. Non-Premium Trend Micro customers should contact their local technical support representatives.


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